The Definitive Guide to Roof Damage Claims In San Antonio

The only guide you will need for your roof damage claim(Roof Insurance Claims).

Upfront, we want to tell you – we’re sorry you’re going through this:

This is our way of making your roof hail damage or any roof damage claim an easier process.

We’re going to walk you through the steps to take, with proven experience, from the moment you take note that you may have a claim on your roof to the insurance company issuing a final payment.

With that, if you’re ready to learn the process for your Roof claim, you’re in luck.

Let’s get started.

Definitive Guide to Hail Damage Claims In San Antonio

Questions? Call — 210-912-3360

Scenario (1)

1. Owner contacts American to do a roof inspection.
2. American Field rep comes down and informs owner if there is damage or not.
3. If there is no damage warranted then rep informs home owner as such.
4. If there is damage the American Field rep will notify home owner of damage.
5. American will assist home owner with the process of filing the claim.
6. If damage is on border line, American rep will meet adjuster if necessary to present the damage that he finds warranted for full replacement.
7. If claim accepted by the adjuster, the adjuster will then issue partial payment based on estimate and depreciation.
8. After completion of roof, American will submit invoice and documents to insurance company for release of final payment.
9. If there is mortgage on house, in some cases the insurance company will add the mortgage company on the distributed checks.

Questions? Call — 210-912-3360

Scenario (2)

1. Owner takes note that he may have a claim on his roof.
Clues: Sees shingles on ground, hail storm passed through area, neighbors are getting their roofs replaced, leak inside.
2. Owner calls in claim and receives a claim number from his insurance company.
3. Insurance company calls owner for appointment.
4. Adjuster for insurance company comes out and inspects roof and exterior of house for damage.
Outcome 1- Adjuster denies claim and explains the reason why.
Outcome 2- Adjuster finds some damage but only allows for repairs and not full replacement.
Outcome 3- Adjuster finds evidence to warrant a full roof replacement.
5. If full replacement cost is warranted the insurance company will provide estimate of the replacement cost along with a partial check of the estimate.
After replacement of roof the insurance company will release the balance to the home owner for final payment, less the deductible which the
home owner is responsible for to pay the contractor. Example, if total estimate is $10,000, the home owner pays the deductible $1,000 and the insurance company pays $9,000. The total of the two amounts equals the estimate total of $10,000.
6. After completion of roof, insurance company will issue final payment. Sometimes the insurance puts the mortgage company name on check.

Questions? Call — 210-912-3360

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Our representatives at American Roofing are available today to speak with you about your roof and set up a service inspection. Remember to save our number and call if you've had an emergency roof issue. We'll come to you when you need our roofing team.(210) 912-3360

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